Privacy Policy
Last updated: September 25, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (email address, name)
- Tracker names, creator handles, matching terms and post links
- Product usage, collection status and report activity
- Public posts, videos and metrics from supported platforms collected for your trackers
- Subscription status and Stripe customer identifiers
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Collect matching public posts and generate your reports
- Send you service-related notifications
- Improve and optimize our services
- Protect against fraud and abuse
3. Data Storage and Security
We use access controls, encrypted transport and managed infrastructure to protect your data. No system is completely secure, so we limit access to the data needed to operate and support the service.
4. Data Sharing and Third Parties
We do not sell your personal information. We may share your data with:
- Supabase for authentication and application data
- Stripe for subscription billing
- Vercel for application hosting
- Collection providers used to retrieve public platform data, including ScrapeCreators for Instagram, TikTok and YouTube
- Law enforcement when required by law
- PostHog for optional product usage analytics when you allow it
5. Your Rights
You have the right to:
- Access your personal data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
6. Cookies
We use essential cookies and browser storage to maintain your session and remember interface preferences. If you allow product analytics, PostHog uses browser storage and a first-party cookie to connect visits and measure product usage. You can change your choice on the Cookie Policy page. We do not load advertising cookies.
7. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
8. Contact Us
If you have any questions about this privacy policy, please contact us at hello@recapcontent.com